Volunteering at Oktoberfest in Germany
Instructions:
Read the four short texts about volunteering at Oktoberfest
in Germany. Then, match each text with the most appropriate statement from the
list below. Each statement may be used more than once or not at all.
Volunteer 1: I had the chance to work as a server in one
of the beer tents during Oktoberfest. The pace was incredibly fast, and there
were always huge crowds, but I quickly learned how to manage large orders and
deal with demanding customers. It was a great experience for improving my
communication and customer service skills. I also had the opportunity to meet
people from all over the world and hear their stories.
Volunteer 2: I volunteered as a guide, helping tourists
navigate through the festival grounds. I was responsible for providing
information about the history of Oktoberfest, the different events, and the
locations of the beer tents. It was a rewarding role, as I got to educate
people about the cultural significance of the festival. I also developed better
public speaking skills and became more confident in interacting with large
groups.
Volunteer 3: My role at Oktoberfest involved helping with
crowd control during the festival's busiest times. I was stationed near the
main entrance, where I guided people, ensured everyone was safe, and directed
them to different attractions. It was physically demanding, but I learned how
to handle stressful situations and work efficiently in a team. It also gave me
a deeper understanding of logistics and event management.
Volunteer 4: I worked behind the scenes, assisting with
food preparation and service. My job was to help set up the food stalls and
ensure that everything ran smoothly during the day. I learned how to organize
supplies, deal with unexpected shortages, and keep things running under
pressure. It was a great opportunity to gain hands-on experience in food
service and to understand the challenges of working in a busy environment.
Statements:
Who gained experience in customer service and met people from different cultures?
Who developed public speaking skills and improved confidence in group interactions?
Who learned about logistics, crowd control, and event management?
Who gained hands-on experience in food service and learned how to handle high-pressure situations?
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